Driver/Customer FAQs

 

FAQs for Customers

Question: How do I request a ride?

Answer:You can request a ride using our ride request form.
Request a Ride

Question: Can I rate my driver?

Answer: Yes! After your trip, you can leave feedback using our customer rating form.
Rate a Driver

Question: What should I do if I lost an item?

 Answer:Please contact us through our support form or WhatsApp if you left something behind.
Customer Support
Message on WhatsApp

FAQs for Drivers

Question: How do I join as a driver?

Answer: You can sign up by filling out our driver registration form.
Sign Up as a Driver

 Question: How do I report a customer incident?

 Answer:Use our incident report form to share the details securely.
Report an Incident

 Question: Where do I pay my commissions?

Answer:  You’ll receive reminders by email and WhatsApp. Contact support for payment info or confirm your payment.
Contact Support

Question:Can I refer another driver?

Answer: Yes! Earn rewards for referrals using our referral form.
Refer a Driver or Customer